We prioritize quality and sustainability, using materials like Space Cotton & Organic Cotton ethically sourced fabrics. Each product description includes detailed material information.

Accepting Visa, Mastercard, GrabPay, ShopeePay & Paynow for a Seamless Online Shopping experience.

• For store pick-up, the store will contact you once the parcel has been prepared and ready for collection.
• For local delivery, you may expect to receive the parcel within 2-3 working days after order has been processed.
• If you did not receive your ordered items within a week, please provide us with your Order Number for us to check. Please bear with us and we will reply to you within 3 working days.

Kindly review your junk or spam folders, as occasionally the email might end up there.
If you really haven't received the order confirmation email, kindly get in touch with us at info@pgcoasia.com. Provide us with your name, email address and phone number, we will check and get back to you promptly.

• Since we process our orders quickly, in most cases it's not possible to change or update your order. If your is order placed within first few hours of confirmation, do provide us with your Order Number and the new shipping address. We will try our best to rectify it as soon as possible.
• However you could give us a shout at info@pgcoasia.com and our customer service team will do what they can to help to accommodate any changes before the order is packed for shipment. Please note however that this is not always possible.
• If your order is completed and fulfilled, we are unable to make any changes to your order.
  

Please contact our customer service team within 48 hours of receiving your order and we’ll resolve the issue promptly.

Once your order is confirmed, you will receive an order confirmation along with a tracking number. Please use this tracking number on the designated tracking website to monitor the progress of your order.

Yes, we ship to many countries worldwide. Shipping fees and delivery times may vary based on your location. Please do contact us if you are interested to purchase any products at info@pgcoasia.com.

There could be various reasons.

• Shipping fees are non-refundable.
• Your order might have been placed in a different country with a varying daily exchange rate compared to your local currency at the time of order.
  

Do not hesitate to contact us at info@pgcoasia.com for further investigation.

Follow us on social media to get the latest updates. Search PGCO in Instagram, Facebook, Xiao Hong Shu & Tiktok.